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A Visit to Muhlenberg College

A couple weeks ago, Jim and I had the pleasure of visiting Muhlenberg College, one of Reclaim’s latest institutions working on a Domain of One’s Own initiative. They’re doing great stuff, and I count myself lucky to have been part of the conversation that took place over those two days.

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Featured: Casetify

My discovery of Casetify is the result of goofing around on a quiet Friday afternoon. I had just recently inherited my dad’s iPhone 6plus (he wanted the 7+) so I was on the hunt for a new phone case. Bryan Mathers has been doing some really awesome work for the Reclaim brand, so I thought it might be fun to showcase some of that work on a… case. Read more

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cPanel Conference- Wired or Weird?

^photo creds: Jim // thanks for the new twitter header!

As mentioned in my previous post, the Reclaim team had the pleasure of visiting Portland for the cPanel conference not too long ago. We had a fantastic & productive time, though it was agreed that this was not cPanel’s doing, but the fact that all of us were in the same time zone, and in a vacation-like state for a couple of days. Read more
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Reclaiming Portland

It’s been a whirlwind of a trip since I ventured back to the US two weeks ago. I have neglected the bava, and few things pain me more. But that was then, this is now.


The trip started in Portland, Oregon, one of my favorite city’s in the U.S., and if we ever move back to the U.S. the Rose City may be atop the the list of destinations. I could see setting up Reclaim Hosting’s storefront there. Read more

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Reclaiming Portland

After much anticipation, the entire Reclaim team has finally landed in Portland for the cPanel conference. It’s been great to have all of us in the same space, let alone the same time zone. We opted for a hotel local to the area as opposed to one of the larger chains.  Ace Hotel has been nothing short of wonderful and has truly added to our overall “Portland” experience thus far. Definitely recommend to anyone looking to stay in the area. Read more
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Sitelock Scam


Recently Dean Shareski wrote about an issue he was having with his blog at Bluehost. The short story is his site got hacked, which happens to all of us. It’s the struggle of the web. But what was crazy was how his host reacted. Bluehost basically shut down his site, and said no access until he cleans it up. If you aren’t a sysadmin, cleaning up your site is something you need to learn, and doing that under the gun is no fun. So Bluehost suggests they use a service like Sitelock. They charge something like $200 to clean your site, and then an extortion of $150 a month to keep the service (which you need to do once you have been hacked). It’s effectively subscription based ransomware. What’s crazy is it is not just Bluehost, Host Gator does the same exact thing, and guess what, they share the same corporate overlord EIG.

When I heard about Dean’s situation from Tim, and the fact that despite paying Sitelock his site was still hacked and offline, it smelled like a first-rate scam, and it looks like it is. The worst part about it is these web hosting companies are colluding to manufacture a need. This blog post by Dumitru Brinzan is the most clearly documented case I have read on the internet of how this scam plays out:

In order to remove the restrictions we’ve placed, you must resolve the security issue and remove what malicious content was listed. If you do not believe you can do so on your own, you may use a reputable third-party security service, such as SiteLock, who can be reached directly at 877-563-2849. Please note that repeated reports of malicious content on your account within 60 days of an initial notice will lead to further action being taken, including permanent suspension after failing to professionally clean the account.

The dreaded email that your site is suspended until you clean up your shit comes with no warning, and is followed by an inline ad for a company that is claiming insane growth numbers to the investment world: Sitelock. It’s about as scummy as scummy can be, and reaches the level of scam when you learn that many of these accounts are false positives, but the default response, at least at Host Gator, is to suspend and collect. And this is not an isolated case by any means, just read the comments of the blog or  look at other posts like Jennifer Ellis’s examination of how she was pushed to get Sitelock because a link on her site was to an infected site. That’s concerning, corporate driven takedowns because you may be linking to an infected site is certainly scam:

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