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Colgate University Training

How is it already the end of November..? I wanted to set aside time this morning to write about my experience at Colgate University a few weeks back before I turn around and it’s suddenly 2018! After the Reclaim trip to NYC, Jim and I traveled to Hamilton, NY for a two-day training session with members of the Learning and Applied Innovation Team and IT Department. But before getting into the content summary– you can’t talk about Colgate without first mentioning the campus. There’s a reason it makes the list of most beautiful college campuses in the states; it really is stunning. My photos throughout this post will hardly do it justice, but I’m including them anyway. 🙂

On day one, Jim and I met early with folks over coffee & bagels. Jim then began the first block by speaking on how DoOO came to be and how it has transformed over the last few years. I’ve heard this talk a handful of times now, so I was able to see past the initial content and focus on how I would approach a similar talk with my own twist. I’ve been shadowing Jim over the last year or so with the idea that I’ll eventually be able to give these talks & trainings on my own, so it felt good to find the headspace to think through some of that.

Next, Jim and I moved into an overview of the Domain of One’s Own platform, bringing everyone up to speed on how WHM, WHMCS, and WordPress work together. Jim gave an introduction to the system, separating out the ‘need to know’ items from the ‘you’ll never really use this’ functions. From there I gave a more detailed outline of WHMCS & WHM and began to walk through the platforms in depth before lunch. We picked up where we left off after grabbing a bite to eat with more hands-on practice in WHM/WHMCS. Similar to one of my sessions during Workshop of One’s Own, we worked through common support troubleshooting fixes, user FAQ’s, and approaching support tickets. We also talked through setting up site syndication, domain transfers and even touched briefly on SPLOTs. And just like that, day one had come and gone.

We spent the bulk of day two feeling out the needs and curiosities of those in the room, focusing heavily that morning on relevant ways to use WordPress, Omeka, Scalar & Drupal. It was cool to watch the team brainstorm and think through ways that their community could take advantage of these tools. I love using slavery.georgetown.edu as an example of an integrated domain for this sort of discussion. Georgetown takes a controversial topic and faces it head-on using WordPress for the main domain and Omeka for the archive. They also embed a historical timeline using Timeline JS, so that’s always a great piece to show as well. We also used Keys to Directing as a great Scalar example, Making Modern America for an Omeka Archival site, and Andréa Levi Smith’s course website for showing how DoOO can be used in the classroom.

Andréa’s site was a great segway into where we spent the majority of our time that afternoon: SPLOTs! Her site was built off a template created by Alan Levine called SPLOTPoint. I wrote more about the excitement of the Colgate Team + SPLOTs here, but it was fun to feed off their ideas and play around with these templates in real time. And as Jim discusses here, we found that one of our most valuable moments of the workshop was narrating our thought process of familiarizing ourselves with these templates on the spot. I had never worked directly with the templates that Alan had created, so I was the perfect guinea pig. 🙂

left: SPLOTPoint template; right: Big Picture Calling Card template

I installed the SPLOTPoint template on the big screen (on this example domain) while everyone followed along on their own computers. After tweaking settings and customizing that for a few minutes, we moved onto another SPLOT created by Alan called Big Picture Calling Card (on this example domain). I was asked to narrate my thought process for finding settings/making customizations on the theme & template which led to an hour-long discussion on the future and potential of Domains at Colgate.

This trip was valuable to me personally for many reasons. I felt more confident during the technical training portions of the workshop, compared to scenarios where I’ve shadowed Jim in the past. I also felt capable of carrying my own weight and truly tag-teaming the workshop with Jim, as opposed to interjecting every now and again. Jim also offered his critiques, strategies, and advice for talking at great lengths about Domain of One’s Own (a skill he, no doubt, naturally found) so that was immensely helpful as well. And lastly, I discovered a passion for SPLOTs. I was able to see the true potential of installatron templates during the discussions over those two days, and am very much looking forward to their future in Domain of One’s Own and beyond.

Workshop of One’s Own: Spring ’18 Dates

After the success of our first Workshop of One’s Own a few weeks ago, I’m happy to report that we will be hosting another Domain of One’s Own Admin workshop this coming Spring. If you’re new to this discussion, Workshop of One’s Own is a two-day, intensive dive into supporting Domain of One’s Own on campus. This workshop is meant primarily for folks that are administering this project on the ground floor, working with & supporting their communities directly.

For our first workshop, we reached out to folks personally that we knew would not only benefit from the training, but would help us work out beginner’s kinks. Now that we’ve found our groove, Reclaim Hosting would like to open the Spring workshop to the entire Domain of One’s Own community. This event is different than anything we’ve done in the past because it offers very focused, one-on-one training with all Reclaim team members for two full days. For that reason, we will be capping attendance at 10 slots. Attendees come to the table with a variety of strengths, skillsets, and experiences that make for informative and well-rounded sessions. So whether you’re new to the DoOO game or a seasoned player, Workshop of One’s Own has something to offer for everyone. Our plan is to continue offering these workshops each semester while we feel there is still a need, so if spaces fill up before you’ve had a chance to register for Spring ’18, do not fret!

With this announcement, we’re also releasing our new Workshop website, located at workshop.reclaimhosting.com. You’ll always be able to find information here about our latest/upcoming Domain of One’s Own workshops, along with details and FAQs about the event. For those of you who are familiar with this location being home to DoOO Admin docs, those can now be found at workshop.reclaimhosting.com/documentation. All links for individual tutorials are the same.

Quick Facts about Spring ’18 Workshop:

When: March 15 & 16, 2018
Where: Reclaim Hosting’s coworking space in Fredericksburg, Virginia
Cost: $900 per registrant
Slots: 10 spaces given on a first come, first serve basis

Topics Discussed in Depth:

• Conceptualizing WHMCS, WHM, cPanel, SSO
• User FAQs
• Strategies for Supporting DoOO
• Site Migrations & Domain Transfers
• Understanding Installatron
• Hands-on tutorials for WHMCS & WHM
• WordPress Multisite
• Security & Site Hacks
• Graduating Exit Strategies
• Cloudlinux
• DNS
• cPanel/WHM & WHMCS APIs

Ready to rumble? Reserve your space for the Spring ’18 Workshop.

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Directories for Domains: a Community Approach

Many of us in a certain subgenre of edtech have been working for a long time to try and use RSS to syndicate and aggregate posts from individual blogs into community sites. These sites are sometimes referred to as planet sites, mother blogs, aggregator sites, syndication hubs, etc. A good example of this is ds106, where posts are not only syndicated into the Blog Flow, but also the assignment bank—making for a richer, more targeted contextualization of student posts. Over the last seven years ds106 has syndicated more the 75,000 posts, providing a point of creative contact—if you will.

The syndication and aggregation for ds106 is all handled by FeedWordPress, which can grab the RSS feed of just about any publishing platform that exposes one. In order to simplify things, we’re using a Gravity Form to help automate the sign-up process. It’s far from a perfect setup, but it has been working fairly well for almost seven years now. In fact, it has been a template for other site aggregators, including the first Community directory site that Martha Burtis and Tim Owens built around UMW Domains in 2014 (which is no longer in use).   Read more

Fixing a Database Connection Error

When the site throws the error: Error establishing a database connection, this usually means there is miscommunication between the database and the files in the file manager. What I like to do from here is open up the Files and Tables section in Installatron.

You’re  going to compare the four sections in red to the database file in the File manager.  Read more

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ReclaimVideo Nightmares

It took a bit of time, but ReclaimVideo has moved out of the possibility stage into the planning stage. We will be working on building out the storefront space from January through March, with hopes of a grand opening this Spring. Timelines are flexible, but there will be a brand new video rental store opening up in Fredericksburg in 2018. Expect nothing less than the trailing edge of innovation in all things Reclaim—the first name in retrograde technologies. More on that as the store progresses, but right now we are in the fun stage of purchasing movie titles and equipment on Ebay and beyond. Read more

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Workshop Clip: DNS

Clip from my session on DNS during day one of Reclaim’s Administrator Workshop. During the 45-min talk, we covered DNS basics, types of DNS records and how to edit them, handy DNS tools & strategies, and frequently asked questions.

If you missed the workshop clip on Supporting DoOO, you can find that here.

Documentation guides that I wrote for this talk are linked below:

DNS Full Category
DNS Summary
Handy DNS Tools
DNS Frequently Asked Questions
Editing DNS Records in cPanel
Editing DNS Records in WHM

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Reclaiming SPLOTs

 

I already blogged this summer about my growing excitement about the possibilities for SPLOTs (which is an acronym for simple teaching tools) for Reclaim Hosting. But after a recent trip to Colgate University, I’m ever more bully on these tiny teaching tools. SPLOTs piqued a lot of interest during a workshop and presentation I gave at Deakins University and Charles Sturt University in July, so Lauren Brumfield and I decided to integrate them into the two-day workshop we were running at Colgate University around their Domain of One’s Own setup to see if we got a similar response. We did.

The response to SPLOTs amongst the small group gathered to administer and introduce the campus community to Colgate Domains was quite enthusiastic. We spent day one providing a system overview of Domains, with a deep-dive into managing cPanel, WHMCS, etc. Day two was focused on using Domains for teaching and learning, and showcasing some of the possible applications both within and beyond WordPress. It was during that second day where we decided to dig into SPLOTs—although we did introduce them briefly the day before when talking about syndication sites. Rather than having a pre-defined script around SPLOTs, we decided to wing that part of the workshop and have everyone in the room try and build a portfolio using the SPLOTs Alan Levine designed on StateU. In fact, this month it has been Alan’s turn to play the SPLOT Warrior, and I have no doubt he’s already got the revolution Down Under in full effect.

Image credit: Alan Levine

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Sharing SPLOTs Between Servers

During a recent trip to Colgate University (another post on that coming soon), Jim and I had a chance to meet with folks on the ground floor and discuss their visions for Domain of One’s Own at their campus. By the afternoon of Day 2, we were focusing pretty heavily on SPLOTs, a concept developed largely by Alan Levine and Brian Lamb. (He talks about them in depth here.) Though this is hardly a new topic of discussion, its brand new for this little web space so I’ll go ahead and explain: A SPLOT, or Smallest Possible Learning Online Tool, is essentially a template that can be added to a fresh WordPress installation. Think of it like importing demo content with a new WP theme, but it’s done automatically when you install WordPress. So for folks that have never used WordPress before, splots are a helpful starting point. They allow users to see the potential of their WordPress site before even beginning.

Here are a few examples of splots that Alan created, taken from our Demo server, StateU.org:

^Each splot is actually an individual install of WordPress aimed towards different uses: portfolios, course sites, class collaborations, archives of writing, etc. He configured each WordPress install with different sets of themes, plugins, images & dummy text, setting customizations, and pages & posts. Once complete, we were able to ‘save’ the install as a template that other users can see at the point of install. Below is a screenshot of a WordPress installation page where the user could install a number of templates or continue with a clean WordPress dash:  Read more

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Workshop Clip: Supporting DoOO

Clip from my session, Supporting Domain of One’s Own, during day one of Reclaim’s Administrator Workshop. During the 45-min talk, we cover strategies for approaching support tickets, user FAQ’s, and common errors.

Now I realize you can’t really see the screen in this video– oops. Hoping we’ll be able to fix that for next time! Still wanted to share this clip as I think it does provide useful information & discussion for DoOO admins.

Documentation guides written for this portion of the workshop are linked below:

Supporting DoOO Full Category
• Fix for Changing Site URL in WP Dashboard
Approaching a Support Ticket
Unblocking/Blocking an IP in CSF
Common Troubleshooting Fixes
HTTP 500 Errors
Understanding .htaccess
Fixing Permissions

Photobook: Reclaim Team in NYC

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