It’s no secret that one of the true highlights of my time at the University of Mary Washington was working with George Meadows of the College of Education and Rosemary Arneson in the library to build the ThinkLab Makerspace. There are few things that were able to spark
It’s no secret that one of the true highlights of my time at the University of Mary Washington was working with George Meadows of the College of Education and Rosemary Arneson in the library to build the ThinkLab Makerspace. There are few things that were able to spark and capture
It’s no secret that one of the true highlights of my time at the University of Mary Washington was working with George Meadows of the College of Education and Rosemary Arneson in the library to build the ThinkLab Makerspace. There are few things that were able to spark and capture
It’s no secret that one of the true highlights of my time at the University of Mary Washington was working with George Meadows of the College of Education and Rosemary Arneson in the library to build the ThinkLab Makerspace. There are few things that were able to spark and capture
Continuing on with the Zendesk train here, Reclaim is developing the best way to handle tickets as they come in. Up until now, we’ve had a little system going but it definitely needed a bit of improvement. I thought it would be handy to write out how we use the left sidebar of our ticket […]
Reclaim Today’s latest episode can be found at today.www.reclaimhosting.com/11. You can also find it embedded below: This morning Jim and I had the pleasure of continuing conversations from the first Reclaim Roadshow with Katie Martell, Instructional Technology Specialist and driving force for Domain of One’s Own at Plymouth State University. After hearing her present at the workshop, we knew that getting some of her strategies recorded for others was a no-brainer!…
A few weeks ago Jim and I had the pleasure of running our very first Reclaim Roadshow in upstate New York at Skidmore College. We’ve done variants of this Domain of One’s Own administrator workshop in the past, but it was always in Fredericksburg, Va at Reclaim Hosting HQ. These worked well enough, but being able to take this content on the road now means that we’re able to reach…
Nothing makes an event feel more official than when the website finally goes live. And the Domains19 website has been official since last Thursday, so I think it is fair to say this conference is definitely happening. It will be … Continue reading →
If you’ve worked with me on a ticket in the last couple of weeks, you may have noticed a new email come into your inbox from Reclaim Hosting support. It might look something like this: I’ve been experimenting with a feature of Zendesk that automates some of the processes that Reclaim would normally complete manually, […]
