Meet the Team
Interested in joining the Reclaim Hosting team? Head on over to our careers page to see if we’re hiring.
Jim Groom, formerly Executive Director of the Division of Teaching and Learning Technologies at the University of Mary Washington, has been working towards the idea of Domain of One‘s Own as far back as 2008 and has been dreaming of this opportunity for years. In the Spring of 2011 he opened up a digital storytelling course called “ds106” for anyone to take openly online and hundreds of people participated and continue to give back to that community. In Spring of 2013 he joined a group of hackers and thinkers at MIT to think about how an online framework could allow people to seamlessly syndicate the work they do across the web in a space of their own both on an academic and personal level. In Fall of 2015 he went full time with Reclaim Hosting and has not looked back since. #4life
Tim Owens worked in higher education for over 9 years before going full-time with Reclaim Hosting in 2015. In 2012 he launched Hippie Hosting, which empowered over 150 people across the globe to build a space of their own on the web. He worked at the University of Mary Washington for 3 years as a part of the Division of Teaching and Learning Technologies helping build the Domain of One’s Own project that provides domains and hosting to UMW students, faculty, and staff.
Director of Operations
Lauren joined Reclaim Hosting in 2015 as the company’s first hire and has been along for the ride ever since. Now as Director of Operations, Lauren is responsible for management of sales and training for Reclaim Hosting accounts, as well as general project management and organization for the company.
Customer Support Manager
Meredith Fierro joined the Reclaim Hosting team in 2017, as Reclaim’s first dedicated Customer Support Specialist. During her time in this role she’s worked with customers to solve any problems within web hosting while working on server administration and web hosting infrastructure. Recently she’s moved into a team-lead position where she continues to work with customers and train new employees as Reclaim continues to grow.
JUNIOR LINUX SYSTEMS ADMINISTRATOR
Chris Blankenship graduated from the University of Mary Washington in May 2019 with a Bachelors of Science in Computer Science, and for the past few years he has been both working as a public computer assistant at a local library and playing bass in a hardcore punk band.
Customer Support Specialist
Gordon Hawley has been working in customer support for various technology companies both in California and Virginia since 1999. He is always enthusiastic about helping customers navigate complex technical issues. Originally from England he has lived in the United States since 1980.
Support and account specialist
Katie Hartraft graduated from the University of Mary Washington in May 2020 with a degree in Communication & Digital Studies and Creative Writing. She splits her time between sales and support and loves seeing the amazing work that is being created through Reclaim. Off the clock, Katie enjoys learning new instruments and desperately trying to keep her houseplants alive.
Customer Support Specialist