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Same Old Drupal

I was fielding a ticket today for someone who was having a couple of issues with Drupal 8 after install, namely they were getting a Trusted Host Settings errorHere is the full error that shows up in the admin area: … Continue reading

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Blondie

With the move of Reclaim Hosting’s infrastructure to DigitalOcean, we’ve had to retire fewer and fewer shared hosting servers. For us there is a natural cycle of students and faculty that sign-up for a class or project and a fair … Continue reading

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A vision for making at Reclaim HQ

It’s no secret that one of the true highlights of my time at the University of Mary Washington was working with George Meadows of the College of Education and Rosemary Arneson in the library to build the ThinkLab Makerspace. There are few things that were able to spark and capture

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Best Practices for Tickets– Left Sidebar

Continuing on with the Zendesk train here, Reclaim is developing the best way to handle tickets as they come in. Up until now, we’ve had a little system going but it definitely needed a bit of improvement. I thought it would be handy to write out how we use the left sidebar of our ticket […]

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Reclaim Today: Why Domains at Plymouth State

Reclaim Today’s latest episode can be found at today.reclaimhosting.com/11. You can also find it embedded below: This morning Jim and I had the pleasure of continuing conversations from the first Reclaim Roadshow with Katie Martell, Instructional Technology Specialist and driving force for Domain of One’s Own at Plymouth State University. After hearing her present at the workshop, we knew that getting some of her strategies recorded for others was a no-brainer!…

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