reclaimtheblog

Skidmore Workshop: Reclaim Roadshow

A few weeks ago Jim and I had the pleasure of running our very first Reclaim Roadshow in upstate New York at Skidmore College. We’ve done variants of this Domain of One’s Own administrator workshop in the past, but it was always in Fredericksburg, Va at Reclaim Hosting HQ. These worked well enough, but being able to take this content on the road now means that we’re able to reach…

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Automations in Zendesk

If you’ve worked with me on a ticket in the last couple of weeks, you may have noticed a new email come into your inbox from Reclaim Hosting support. It might look something like this:  I’ve been experimenting with a feature of Zendesk that automates some of the processes that Reclaim would normally complete manually, […]

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Domains ’19: 21c Durham

With the Domains 2019 conference location finally released yesterday, I thought it would only make sense to share a few photos of the venue. I visited the space back at the beginning of September and it’s been so hard to keep quiet! If you can believe it, 21c Museum Hotel in Durham is arguably cooler than the 21c in OKC, but shh, don’t tell Domains ’17. First thing’s first: the…

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