Investing in Community

Investing in Community

I recently received a support ticket, not so much asking for support, but rather wondering about the status of https://community.reclaimhosting.com/ and why it wasn’t promoted more. The person pointed out that it wasn’t really linked anywhere or mentioned as far as they could tell, which was absolutely true. When Jim and I first started Reclaim Hosting the idea of building community was very much at the forefront of our minds. I fired up an instance of Vanilla Forums at the time probably only a month after Reclaim Hosting got off the ground. But I never visited there myself. I let it stagnate almost from day one. When Howard Rheingold started experimenting with Discourse I thought “now here’s an interesting piece of software for conversing on the web!” and switched up the community site to run on that. I even used a WordPress plugin to make all comments from our blog get driven there as larger discussions. The result: well….nothing. As it not so surprisingly turns out, people don’t just flock to new spaces because you hope they will.

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