Migration Policy Update: No Free Lunch, Hippies!

Screenshot of Migration Assitance Page


Image credit: Hippies de Valdivia (Chile) by leo.prie.to

In an effort to make our support as sustainable as possible we will only provide free migrations for students and faculty that move to Reclaim Hosting’s shared services from a current university-based Domain of One’s Own (DoOO) account. All other migrations to our shared hosting service will start at $25 per site.

Screenshot of Migration Assitance Page
Click on image for the Migration Assistance Page

Given our growth over the last few years we have found migrations demand more and more of our resources given the significant time commitment they require.  As a result we needed to re-visit our current free migrations policy for new accounts as it’s become increasingly untenable. And while we will continue to provide free migrations for clients migrating from DoOO schools, we have decided to charge a reasonable fee for all other new clients in order to balance the workload to ensure we can continue to deliver the world-class support that folks have come to expect.

Additionally, if we believe a migration will take an inordinate amount of time, we will provide a detailed estimate of anticipated time/costs for the work before proceeding.

Thanks for your both your continued support and understanding.

There Goes the Reclaim Neighborhood

Bryan Alexander has moved his forward facing blog/site bryanlaexander.org to Reclaim Hosting, so in other words there goes the neighborhood. Not long before severed feet start washing up on our virtual shores. There is no shortage of love on the bava for Bryan Alexander, and I do think the final coup will be getting Infocult off Typepad sometime soon—everyone has to have a dream. Two of the biggest blogging influences on the bava were D’Arcy Norman’s compulsive sharing of any and all edtech work he was working on (I just stole what he was doing with Drupal and did it for WordPress) and the bizarre, insane “Uncanny Informatics” that was Bryan’s Infocult. That were many other influences, but those two brilliantly framed the poles I wanted to oscillate between on this blog. So moving Bryan’s site from WordPress.com to Reclaim was cool for many reasons, and reinforces the essence of my last post quite well. Anyway, I’m blogging like an old timer here—but it’s my blog dammit! Anyway, the point of the post was to make a couple of quick observations about migrating Bryan’s site from wordpress.com to a stand alone WordPress instance. I think its interesting because when you’re migrating a site that’s your client’s bread and butter you don’t want to mess things up. Granted that moving between WordPress.com and a stand alone site is dead simple*, but things like images, embeds, and polls can get lost in the migration. Not to mention making sure they retain their wp.com followers/subscribers, widgets, theme, etc. [The theme was easy cause like the great bava, he is rocking Twenty Ten #4life.] And this is when I began realizing the genius of Jetpack. Jetpack not only enabled me to reproduce all the custom wp.com widgets like his Flickr photos, latest Tweets, email subscriptions, etc, but it also gave me seamless integration with Akismet and PollDaddy, which meant literally nothing was lost in the move. What’s more, when you have a significant number of email subscribers and RSS readers like Bryan, the fact that none of them are lost demonstrates how Automattic uses Jetpack as an umbilical cord between their various commercial services and the free, open source product that made it all possible. And then there are stats, added security, monitoring, backups, image hosting, etc. So, a day after the migration Bryan has access to a ton of different plugins and themes (not to mention the core code), but has lost none of the features wordpress.com provided—which is pretty brilliant. We’ll see if anything pops up in the immediate future, but outside the DNS caching pushing some folks to the old site, it’s been quite seamless. And if people do happen to comment on the old site while DNS is propagating (or Bryan shoots off another post too soon) nothing is lost given it is on the original infouclt.wordpress.com site. This might seem rudimentary to some folks, and I have done more than a few wordpress.com transfers now, but it struck me that if your whole livelihood revolves around your site, making a move like this seem trivial is amazing—so kudos to the good folks at Automattic for making it easy and to Bryan for becoming a reclaimer!
*Bryan had so many posts and comments that the export was broken up into 5 different XML files, which is the first time I have seen that happen. Uncanny informatics!