Reclaim or, You Can’t Jinx Greatness

I can’t remember the last time we had a bad review of our support at Reclaim Hosting, so I went searching in our Zendesk account over the last 90 days—and I can safely say it was more than 3 months ago ? Out of the 1501 tickets we have closed in the last 12 weeks, 39% were reviewed and every last one of them were good. Lauren Brumfield has already covered some of this ground in her post over a month ago when she noted that our support has been on point this semester. In no small way this is due to Meredith Fierro‘s remarkable start as Reclaim’s newest full time employee last month—I can honestly say she is giving Timmmmyboy a run for his money. OH…

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