Look Mom, No Support!

You may have to click on the above image for the full effect, but I just wanted to take a moment to recognize that I’m officially off the 8 AM to 10 PM (Eastern US Time) support schedule. I still cover 6-7 hours of support from 1 AM to 8 AM, when things are much slower, but being freed up after that is pretty huge. It’s been over 6 years in the making, but the prospect of liberating myself from a 12-14 hour work day sometime soon is the stuff dreams are made of. I’ll talk more about where Reclaim is going and what got us here, but on this Monday I am just going to enjoy a bit of the afternoon sans support tickets.


Working Remotely a Month On

So It’s been more than a month that I’ve been working completely remotely for Reclaim Hosting. I’m still in the incredulous stages of the transition, and having moved to Italy makes it a bit more surreal. I feel like both a tourist and a resident at once, given how new the idea of living here feels (my recent Tweets provide a play-by-play), but also how embedded I am in Antonella’s community of friends and family. It hasn’t sucked just yet, but the fact that I have been constantly traveling for the last two months means I also haven’t had the opportunity to settle in. But given I have a clean slate for the foreseeable future, that is beginning to change. Continue reading “Working Remotely a Month On”