Do you offer specific WordPress themes or software?
Reclaim Hosting runs an industry-standard control panel called cPanel which allows you to install and use a variety of web applications (including WordPress). You are not limited to a certain set of software, plugins, and themes, rather you have full control to install what you wish on your domain.
What if I already have a site?
During the signup process, you can choose to transfer your domain to Reclaim Hosting and migrate your data. We’ll even help you do it! Just put in a migration request after signup to get started.
Did your pricing change for shared hosting?
Yes! As of January 1, 2017, we are including ID Protect for all new domains, whether registered individually or as part of a hosting account. As a result, there will be a small pricing increase for the Student/Individual Hosting Plan, Faculty/Professional Hosting plan, and any Add-On Domains. You can read our thoughts behind the change here.
What payment methods do you support?
We accept all major credit cards including Visa, MasterCard, American Express, Discover, JCB and Diner’s Club. We also accept PayPal.
How do you protect my privacy?
What about FERPA?
Can we integrate this with our campus Single Sign-On system?
Absolutely! We offer institutional packages that support Single Sign-On via Shibboleth, CAS, and Active Directory/LDAP. We also offer custom development for alternative authentication platforms.
Do I have to be a student to use this?
Reclaim Hosting always has and always will be education-focused, and we’ve priced plans in a way to make it affordable for students and faculty. While we will never specifically prohibit external entities from using our service, please understand that support for businesses and non-edu purposes will be limited. To that end we also provide hosting services at rockawayhosting.com for anyone so please check us out there if you’re not affiliated with a school!