While we hate to see you go we understand and won’t take it personal. If you are unhappy for any reason within the first 2 weeks of account creation we will issue you a full refund minus the cost of the domain registration we include in plans ($15). In addition to that we have a No Regrets policy that within the first 24 hours of getting your first domain and account, if you realize you wanted something different or you get started and decide this isn’t for you, we’ll change the domain if you’d like or if you just want to cancel your account we’ll give you the full amount back.
We offer a variety of export options and all customers own their data and can move it out at any time and we’re happy to help. You can send us an email at firstname.lastname@example.org or put in a ticket within the client area.
To cancel your account, login to the client area and go to your Accounts. By clicking the dropdown and selecting Request Cancellation you can initiate a cancellation request. You will receive an email confirming your cancellation request has been received immediately after submitting the form and if you are eligible for a refund or we have further questions we will be in touch. You can also reach out to us directly at email@example.com.